Oregon Hot Tub
Oregon Hot Tub (also branded Oregon HotSpring Spas) is a Portland-based specialty retailer selling portable hot tubs, spas, swim spas, and saunas through showrooms across Oregon and southwest Washington. It carries premier brands including Hot Spring, Caldera, Freeflow, Endless Pools swim spas, and Tylo saunas, and provides water care, delivery, and certified-technician service and repair. Founded in 1979, it became a brand of Leslie's, Inc. (NASDAQ: LESL) following Leslie's 2021 acquisition.
| Website | www.oregonhottub.com ↗ |
|---|---|
| Type | Retailer |
| Channel | Physical (showrooms) |
| Marketplaces | Amazon: None found Walmart: None found No official Amazon or Walmart storefront found; sells through its showrooms and oregonhottub.com (showroom-and-delivery product model). [source] |
| Ownership | Subsidiary — part of Leslie's Pool Supplies |
| Stock | — |
| American company | Yes — U.S., headquartered in Portland, Oregon (parent Leslie's, Inc. is based in Phoenix, Arizona) |
| Headquarters | Portland, Oregon, USA |
| Founded | 1979 |
| Footprint | Roughly 7–8 showrooms across Oregon and SW Washington — Beaverton, Bend, Hillsboro, Jantzen Beach (Portland), Medford, Portland, and Wilsonville, OR, plus Vancouver, WA — with a Portland service center. |
| Known for | Long-established Pacific Northwest hot-tub retailer and one of the country's original Hot Spring Spas dealers, now a Leslie's-owned showroom chain. |
| Does well | Deep tenure since 1979 as one of the earliest exclusive Hot Spring dealers, multi-showroom Pacific Northwest coverage, a premium spa/sauna brand lineup, and full lifecycle support from consultation and delivery through certified-technician service. |
| BBB rating | pending |
| Trustpilot | pending |
| Est. web traffic | estimate pending |
Policies
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| Returns | A showroom-and-delivery model for hot tubs, swim spas, and saunas; purchases, deposits, and any returns are arranged directly with the showroom. No standard online return policy applies to these large installed products. [source] |
|---|---|
| Shipping | Spas and swim spas are delivered and set in place by the company across its Oregon and SW Washington service area; delivery and site access are coordinated at time of purchase. [source] |
| Warranty / Defects | Hot tubs, swim spas, and saunas carry the manufacturer's warranty (e.g., Hot Spring / Watkins Wellness, Caldera, Endless Pools); Oregon Hot Tub provides certified-technician service and warranty support. [source] |
Customer Service Notes
Individual Oregon Hot Tub / Oregon HotSpring Spas locations are not BBB accredited and do not roll up to a single corporate grade (BBB grades read from search snippets). No recalls or lawsuits were identified during this review.
Company Timeline
| Date | Event |
|---|---|
| 1979-04 | Founded in the Portland area, installing wooden hot tubs and fiberglass spas |
| 1982-10 | Becomes the first U.S. retail store to exclusively offer the energy-efficient portable Hot Spring Spas line |
| 2021-08 | Acquired by Leslie's, Inc. (Leslie's Poolmart); operated as a Leslie's brand |
Sources
- https://oregonhottub.com/about-us/
- https://hottubinsider.com/portland-based-oregon-hot-tub-company-acquired-by-leslies-poolmart/
- https://www.marketscreener.com/quote/stock/LESLIE-S-INC-114402860/news/Leslie-s-Inc-acquired-Oregon-Hot-Tub-36107582/
- https://www.bbb.org/us/or/medford/profile/hot-tub-dealers/oregon-hot-tub-1296-12025228
Last updated 2026-06-24 · Next review 2026-07-24